Frequently asked questions
How can I place an order?
Placing an order is simple! Just browse our collection, add your favorite items to your cart, proceed to checkout, and follow the payment instructions. You’ll receive a confirmation email once your order is placed.
What payment methods do you accept?
We accept credit/debit cards (Visa, MasterCard, Amex), PayPal, and other secure payment methods available at checkout.
How long does shipping take?
Delivery times vary depending on your location, but typically range from 4 to 15 business days. You’ll receive tracking information once your order is shipped.
Do you offer international shipping?
Yes! We ship worldwide, ensuring that you can enjoy TAMAYOUNG fashion no matter where you are.
Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking number via email or SMS to monitor your package’s journey.
What if I receive a damaged or incorrect item?
We’re sorry for the inconvenience! Please contact our customer support within 48 hours of receiving your order with photos, and we’ll assist you with a replacement or refund.
Can I return or exchange an item?
Yes! We offer hassle-free returns and exchanges within 30 days of delivery. Items must be unused, in their original packaging, and meet our return policy guidelines.
How do I contact customer support?
You can reach us via email, live chat, or our contact form on the website. Our team is happy to help with any questions or concerns!
- 💌 Still have questions? Contact us anytime at info@tamayoung.com